TERMS OF SERVICE
1. CONTRACTUAL RELATIONSHIP
A legally binding relationship between HaulnHandy (“HaulnHandy”) and you (also referred to below as “User”) is created by the terms of service listed below (the “Terms”). This agreement regulates your use of (i) the websites of HaulnHandy, including but not limited to https://wemoveandgeneralservices.com/; (ii) the mobile applications of HaulnHandy (each referred to as a “HaulnHandy App” and collectively, the “HaulnHandy Apps”); and (iii) the telephone ordering platform of HaulnHandy (the “Telephone Platform”) (collectively, the Website, HaulnHandy Apps and the Telephone Platform are referred to as the “HaulnHandy Platforms”). The services you may obtain from HaulnHandy, its subsidiaries, affiliates, and Third Party Providers (described below) are also governed by these Terms and may be accessed through the HaulnHandy Platforms.
1.1 ACCEPTING THESE TERMS
Before accessing or using any of the HaulnHandy Platforms, including, but not limited to, ordering any moving services, loading, unloading, or other assistance services, or any other services that may be provided through the HaulnHandy Platforms (collectively, the “Services”), please carefully read these Terms. You agree to be bound by these Terms by using the HaulnHandy Platforms, including, but not limited to, the HaulnHandy App, accessing the HaulnHandy website, or placing an online or over-the-phone order for Services. These Terms also include clauses that limit HaulnHandy’s liability and mandate individual arbitration in case of a potential legal dispute between you and HaulnHandy. You are not permitted to use the HaulnHandy Platforms or obtain any Services if you disagree with these Terms.
1.2 MODIFICATIONS TO TERMS
These Terms are subject to change at any time by HaulnHandy. Nevertheless, if HaulnHandy alter the Terms, HaulnHandy will let you know by updating the “Last Modified” date at the top of this document. Additional notice may occasionally be given to you by HaulnHandy (for example, by sending you an email notification or posting a statement to the webpage). You should always read these Terms before placing any orders for Services. HaulnHandy encourages you to do so regularly so that you are aware of the company’s policies.
Anytime HaulnHandy modifies these Terms, they will take effect when uploaded online or otherwise made available for your inspection unless HaulnHandy notify you differently. You will be considered to have accepted the changes to these Terms. They will legally bind you if you continue to use any HaulnHandy Platform after the revised Terms have been posted or otherwise made available for your review, including, but not limited to, by placing an order for Services with HaulnHandy.
If a modification to these Terms takes effect before the day you placed your order for Services, your order will be governed by the terms that were in force on that date.
1.3 SUPPLEMENTAL TERMS
You might have to accept extra supplemental conditions for some services you request or in some areas. Should additional terms be relevant in your market or mandated by your service request, you will be informed of them in a separate disclosure or conjunction. Still, before, third-party providers (as defined below) conducted the related services. For the relevant Services, supplemental terms are in addition to these and will be considered a part of them. Any additional terms will take precedence over these Terms in the case of a conflict, but solely about the Services to which the supplemental terms apply.
2. THE HAULNHANDY PLATFORMS
2.1. ABOUT HAULNHANDY AND THE COMPANY’S SERVICES
HaulnHandy is a labor referral service that finds independent third-party service providers who can help with loading and unloading or other moving-related tasks for people looking for local, regional, and other moving services or services related to driving; each person or business that HaulnHandy matches with you to provide the requested Services is referred to herein as a “Third Party Provider”). HaulnHandy does not offer moving services and is not a household goods mover or other transportation provider. As a “User” of the HaulnHandy Platforms, HaulnHandy acts as a booking and referral service between you and third-party service providers. As a referral and booking service, you agree that HaulnHandy are not bound by the same rules and laws that apply to motor carriers of household goods and that you might not be entitled to the same consumer protections as those who deal with household goods movers if you use the HaulnHandy Platforms to obtain Services.
You understand and agree that by using the HaulnHandy Platforms to order Services, You are asking HaulnHandy only to refer you to other providers or book your appointments and that HaulnHandy will make these requests and schedule the Services on your behalf. You also understand and agree that HaulnHandy acts as a booking agent (not a motor carrier or broker of household goods) when arranging for a third-party provider to handle loading, unloading, or other moving-related services. HaulnHandy disclaim any liability for any Services, loading or unloading services, moving-related services, or other services rendered on your behalf by the Third Party Providers unless expressly specified herein (see Section 8 and its subparts below). You also understand that you are using all services you purchase from third-party providers at risk.
2.2. LICENSE
A limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the HaulnHandy Platforms for their intended purposes is granted by HaulnHandy, subject to your compliance with these Terms. These purposes include (i) placing orders for Services or, if any Third Party Provider uses the HaulnHandy Platforms, performing the Services; (ii) viewing any User Content (defined below); and (iii) accessing and using any content, information, and related materials that may be made available as a result of a request for Services. HaulnHandy and their licensors reserve all rights not expressly granted herein.
2.3 RESTRICTIONS
Except as expressly permitted by HaulnHandy, you are not permitted to: (i) remove any copyright, trademark, or other proprietary notices from any portion of the HaulnHandy Platforms; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit any HaulnHandy Platform or part thereof; (iii) decompile, reverse engineer, or disassemble the Website, any HaulnHandy App, or any other HaulnHandy Platform, unless permissible by applicable law; (iv) create or launch any programs or scripts to scrape, indexing, survey, or otherwise data mine any portion of the HaulnHandy Platforms; (v) cause or launch any programs or scripts to burden or impede the operation and functionality of any aspect of the HaulnHandy Platforms; (vi) attempt to gain unauthorized access to or impair any part of the HaulnHandy Platforms or its related systems or networks. All of the actions above are prohibited. Only the interfaces that HaulnHandy offer will allow you to access the HaulnHandy Platforms.
2.4 PROPRIETARY MATERIAL
Except for User Content (described below), which HaulnHandy may use, all text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photos, music, sounds, images, software, videos, typefaces, and other content (collectively, “Proprietary Material”) that you see or read through the HaulnHandy Platforms are owned by HaulnHandy. All known or later developed forms, media, and technologies that contain proprietary material are protected. Under the United States Copyright Act, as amended, HaulnHandy own all proprietary material and the coordination, selection, arrangement, and improvement of such proprietary material as a collective work. Both domestically and internationally, the copyright, patent, and other proprietary rights and laws safeguard the proprietary material. HaulnHandy own the Proprietary Material, the Platforms, and all related rights (including but not limited to intellectual property rights and other proprietary rights) that now belong to and will continue to belong to them. Except for the above-mentioned limited license, neither these Terms nor your use of the HaulnHandy Platforms transfer or grant you any rights in or about the Proprietary Material. Furthermore, you are not granted permission to use or reference the corporate name, logos, product and service names, trademarks, or service marks of HaulnHandy in any way through these Terms or your use of the HaulnHandy Platforms.
3. YOUR USE OF THE HAULNHANDY PLATFORMS
3.1. PLACING AN ORDER FOR SERVICES
You must be at least eighteen years old, provide HaulnHandy a working phone number and email address, and present a legitimate credit or debit card to order Services. You give HaulnHandy permission to bill or freeze your credit for the entire expected cost as soon as you order for services and any residual amount as soon as you receive the benefits.
3.2. PRICING
You can choose fixed cost or prorated hourly pricing when ordering services. During the booking process, you will be informed of the pricing that applies to your order.
When pricing is done prorated by hours worked, you will be given an estimated hourly rate and charged for the entire amount of time you work at that rate. Pricing for prorated hours is subject to a minimum charge. To learn more about the applicable minimums on hourly rates, please speak with a HaulnHandy customer service representative. A prorated hourly relocation booking may come with an estimate of fees and expenses. This is an estimate of the total fees and expenditures that could be incurred if you use the complete amount of time you have reserved; it is not an official estimate. The total amount you are charged can differ from what was estimated when you made your reservation.The conditions of your move, such as the move location(s), the kind and quantity of property to be moved, your level of move preparedness, and the Third Party Providers’ pace, will determine how long your move will take and how much it will cost. To guarantee sufficient time for your relocation and to furnish a reasonably accurate estimate of ultimate fees and expenses, you must be prepared for the move and give We Relocation and General Services a precise and comprehensive inventory list well before the transfer.
Timeframe pricing indicates that, even if the move or other scheduled service is finished earlier than the estimated timeframe, you are quoted the price you will pay. This is called a “binding estimate” at times. However, if it is found that the information you give HaulnHandy needs to be more reliable or complete on the move or service day, the timeline pricing may be revised. Should the activity or service conditions differ from what was specified when you made your reservation, you may need to sign an updated agreement that includes the new costs. Should a change be rejected, it can prevent your relocation or service from going through or possibly being canceled.
Any mentioned price could change before you make a service order. Every quote is subject to modification based on availability and additional variables like location and demand.
Please be aware that the number of third-party providers stated on any price or estimate may not match the number of providers allocated to or performing your transfer. If you agree to prorate hourly pricing and a different number of third-party providers is assigned to or complete your relocation, your quoted charge will be modified by a third-party depending on the number of third-party providers that meet your move.
3.3. CANCELING AN ORDER OR DISCONTINUING SERVICES
An order for services may be canceled or changed, including the reservation date and the destination places, up to 5 hours before the service date. However, based on availability and other information you gave, changes to an order may result in an increase or change in price. There can be an extra modification or cancellation cost for such improvements. The cancellation and reservation modification policies of HaulnHandy apply to order revisions and cancellations. By submitting a change or cancellation request, you recognize and agree to the terms that will continue to be used for any changes to an order. You may also stop receiving services at any point while they are being provided. Still, in that case, you will be charged the higher hourly rate for each Third Party Provider or the total cost of all services provided up until the point at which the order is canceled. All Third Party Providers must instantly stop offering Services and vacate your property if you decide to stop providing Services at any point. Furthermore, you acknowledge and agree that within sixty (60) days of a cancellation, you will not directly or indirectly solicit any third-party Provider matched by HaulnHandy to perform, or who has already completed or begun performing, any portion of the Services on your behalf.To be clear, this means that to pay Third Party Providers directly and avoid incurring charges through HaulnHandy, you may not cancel an order (or stop an order, e.g., by asking Third Party Providers not to bill time through HaulnHandy) for Services after Third Party Providers have arrived to complete the requested Services.You will not be eligible for any refund requests on previous payments. You would be responsible to HaulnHandy for the Charges you would have been billed for had you not canceled your order for Services if you engaged in such improper solicitation and contract interference. Additionally, you will be responsible for paying HaulnHandy reasonable legal fees for pursuing and collecting such charges.
3.4 USER ACCOUNTS
You might need to create and keep an active personal account to use several HaulnHandy Platforms, such as the HaulnHandy Apps. To open an account, you must be at least eighteen. Upon creating an account, you could be asked to provide personal details like your name, address, phone number, age, and payment details like your bank account or credit card information. You pledge to keep the information in your account current, accurate, and comprehensive. Your inability to access and utilize the HaulnHandy Platforms may result from failing to maintain correct, complete, and up-to-date account information, including invalid or expired payment information. You undertake to protect the security and confidentiality of your account login and password at all times, and you are accountable for all activity that happens under or through your account.
3.5. TEXT MESSAGING, E-MAILS, AND PHONE CALLS
You consent to receive communications from HaulnHandy, its affiliates and subsidiaries, and their corresponding workers, contractors, and agents at any number or email address you supply. This includes, but is not limited to, emails, texts, calls, and push notifications. These exchanges might also contain messages produced by an automated phone dialing system. There may be standard data and messaging rates. Send an email requesting opt-out to
[email protected] to stop receiving communications. However, you cannot accept the Services if you unsubscribe from all communications.
3.6. USER PROVIDED CONTENT
Occasionally, HaulnHandy may, at its sole discretion, allow you or other Users to submit, upload, publish, or otherwise make available to HaulnHandy textual, audio, and visual content and information through the HaulnHandy Platforms. This includes initiating support requests, submitting entries for competitions and promotions, and providing commentary and feedback about the Services (collectively called “User Content”). Any User Content that you submit is still your property. But by giving HaulnHandy User Content, you give them the right to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit the User Content in any way they see fit across all formats and distribution channels now known or later developed (including in connection with the Services and HaulnHandy’s business as well as on third-party websites and services) without further notice or consent from you and without having to pay you or any other third party.
You understand and agree that any User Content you post on the HaulnHandy Platforms is your responsibility. Consequently, you represent and warrant that: (i) you possess all rights, licenses, consents, and releases required to grant HaulnHandy the license to the User Content as specified above, or (ii) you are the sole and exclusive owner of all User Content that you make available through the HaulnHandy Platforms. And (ii) none of the User Content, your uploading, publishing, or other means of making it available, nor HaulnHandy’ use of the User Content as allowed herein, will violate, infringe upon, or otherwise infringe upon the rights of third parties about patents, copyrights, trademarks, trade secrets, moral rights, or other intellectual property or proprietary rights, or rights of publicity or privacy, or cause any law or regulation to be violated.
You consent to refrain from posting any user content on the HaulnHandy Platforms that HaulnHandy deems to be defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, regardless of whether the content is legally protected. HaulnHandy may, but shall not be required to, examine, keep an eye on, or delete User Content at any time without prior notification to you and in its sole discretion.
User Content may include information on particular third-party providers’ evaluations of user content. These evaluations are the thoughts of the individual User and do not represent the views of We Move or General Services; neither organization has validated nor approved them. YOU UNDERSTAND THAT General Services and We Move ASSUME NO LIABILITY FOR ANY USER CONTENT.
3.7. NETWORK ACCESS AND DEVICES
Access to a data network may be necessary to use the HaulnHandy Platforms. If applicable, HaulnHandy Platforms require data network access, which you must obtain. If you access or use the HaulnHandy Platforms via a wirelessly equipped device, you may be subject to your mobile network’s data and messaging rates and costs. The gear or equipment required to access and utilize the HaulnHandy Platforms and any upgrades must be purchased and updated by you.The HaulnHandy Platforms, or any part, are not guaranteed to work on any specific hardware or devices by HaulnHandy. Furthermore, the HaulnHandy Platforms could experience delays and problems using the Internet and electronic communications. You also agree that HaulnHandy can not guarantee a specific or minimum availability of the HaulnHandy Platforms. Planned maintenance or system upgrades could cause examples of such unavailability.
3.8 RESERVATION CHANGES
You can move your service date to a later date, subject to availability and any modification fees associated with the reservation.
4. PAYMENT AND PROMOTIONAL OFFERS
4.1 PAYMENT
HaulnHandy, will email you the total invoice amount (the “Charges”) once your order for services is complete and you have received the services. If you deposit, that amount will be deducted from your balance. All other charges are due and payable immediately, and you are to pay for any services you buy and receive via the HaulnHandy Platforms. By making your order for services, you give HaulnHandy permission to charge the credit or debit card you provided for any charges. All fees will include applicable taxes where mandated by law. Unless HaulnHandy specify otherwise, your prices are final and non-refundable. If HaulnHandy cannot process the transaction on your credit or debit card, you permit them to utilize any additional payment method you may have supplied. HaulnHandy shall be entitled to recover its reasonable expenses and lawyers’ fees in addition to all other sums and relief if HaulnHandy pursues an action to enforce its entitlement to payment of the Charges hereunder.
As the Third Party Providers’ limited payment collection agent, you acknowledge and agree that, in the case of prorated hourly pricing, HaulnHandy administers payment directly to the Third Party Providers on your behalf. You further agree that the amount to HaulnHandy is intended to fully compensate the Third Party Provider for the Services they provide. You should not give any money, other than a tip or gratuity, to anyone other than HaulnHandy for Services ordered and received through the HaulnHandy Platforms. As a result, your payment to HaulnHandy will be regarded as equivalent to your direct cost to the third-party providers. The entire amount of the Charges that HaulnHandy bill you will still be your responsibility even if you pay any Third Party Provider directly.
You acknowledge and agree that in the case of Timeframe pricing, the down payment is regarded as payment for the booking and referral services rendered and that it is made directly to HaulnHandy. After the service is completed or before the timeframe expires, the remaining quoted fee must be paid to the contractor(s) in total. You expressly acknowledge that the Service is finished if you spend any Third Party Provider directly at any point throughout the Service and before the end of the period.
4.2 PROMOTIONAL OFFERS
Promotional offers and discounts that can be redeemed for credit when placing an order for Services may be extended to you at the sole discretion of HaulnHandy. You acknowledge and agree that HaulnHandy may, at any time and for any reason, disable, cancel, or otherwise terminate such promotional offers and discounts; (i) use them for the intended audience and purpose; (ii) not be copied, sold, transferred, or otherwise made available to the public unless HaulnHandy expressly permit it; (iii) be terminated, canceled, or otherwise changed by HaulnHandy; (iv) are not redeemable for cash; (v) are only permitted to be utilized by the particular guidelines that HaulnHandy have set for each promotional offer or discount; and (vi) can expire before you can use them. Furthermore, HaulnHandy determines or believes, in its sole discretion, that the use or redemption of the promotional offer or discount was in error, fraudulent, illegal, or in violation of the terms applicable to the promotional offer or value or in breach of these Terms. HaulnHandy, reserve the right to withhold or deduct any credits, features, or benefits obtained by you or any other User through promotional offers and discounts.
5. USER REPRESENTATIONS
You expressly represent and warrant that you are legally permitted to enter into this agreement and that you: (1) are at least 18 years old; (2) reside in the United States or any of its territories; and (3) own or have legal possession of any property to be moved under this agreement, if applicable, by using the HaulnHandy Platforms and requesting the Services. If you are requesting moving-related services, you have been advised to consider getting insurance to protect yourself against loss or damage to your personal property items. (4) You have carefully read and comprehend these Terms. (5) You have the authority and capacity to enter this agreement. Additionally, you represent and warrant that you will follow all applicable laws, are using the HaulnHandy Platforms and requesting Services for your personal use, and will adhere to the terms stated below.
6. COMPLIANCE WITH APPLICABLE LAWS
By accessing and using the HaulnHandy Platforms and requesting Services, you consent to the following: (1) you will use the platforms for lawful purposes only; (2) you will not send or store any illegal material or use the platforms for fraudulent purposes; and (3) you will not use the platforms for any other purpose. (3) You shall not cause annoyance, inconvenience, or nuisance by using the HaulnHandy Platforms and requesting Services; (4) You shall not interfere with the network’s proper functioning; (5) You shall not attempt to damage HaulnHandy or the HaulnHandy Platforms, or in any way impair the performance of the Services; (6) You shall not duplicate or distribute the HaulnHandy Platforms or other content without HaulnHandy’s written consent; (7) You agree not to resell your order for services to a third party and to use the HaulnHandy Platforms and Services for your personal use only; (8) You agree to provide HaulnHandy and the Third Party Providers with any reasonable request for identity verification.
7. REFUSAL OF SERVICE
You recognize and agree that HaulnHandy have the right, at all times, to reject or cancel an order for Services at any time for any reason, regardless of anything stated herein to the contrary. The following situations, however, they are not exclusive to them, could justify a denial of service or cancellation:
Evictions
If you or anyone else at the address to be serviced is being, has been, or is about to be evicted, HaulnHandy may cancel an order for Services.
Prohibited Property
If it is determined, at the sole discretion of HaulnHandy and the Third Party Providers, that the property you have requested to be moved is prohibited by these Terms, including property prohibited explicitly under Section 8.4 hereof, HaulnHandy and the Third Party Providers may refuse to provide or limit the Services and cancel your order.
Dangerous, Hazardous, or Unsanitary Conditions
Services may be refused or terminated at the sole discretion of HaulnHandy or the Third Party Providers if the place where the Services are to be performed is too hazardous, dangerous, or unsanitary. For instance, if the location does not meet reasonable standards for cleanliness and presents a risk to health or safety (e.g., an unfinished attic, a hoarding situation, the presence of animal or other human waste products, a flooded or recently flooded location, etc.), your order may be canceled or rescheduled.
Inclement Weather
When bad weather strikes, you could postpone or reschedule your order for services, or the order might be refused or canceled without incurring a price. If Services are rendered despite lousy weather, you will not be entitled to reimbursement for any damages brought on by the bad weather under the terms of the Damage Protection Policy outlined in Section 8 (and its subsections) below. Strong winds, hail, lightning, snow, sleet, and heavy rain are unfavorable weather conditions.
Access to property
Suppose your property is inaccessible or HaulnHandy or the Third Party Providers determine in their sole discretion that it is too far from the location of the Third Party Provider’s moving vehicle. In that case, they reserve the right to refuse or cancel ordered services. For instance, if a driveway is too hazardous to cross or it would take the Third Party Providers more than 100 yards to carry each item of property to a moving vehicle, Services may be declined or terminated. Suppose Services are rendered, and the Third Party Providers must walk a considerable distance (at Our Move and General Services’ sole discretion) from the moving vehicle to your personal property. In that case, you must ensure that someone under your supervision or control stays with your personal property at each location to prevent theft. The Damage Protection Policy outlined in Section 8 (and its subparts) below will not cover personal property lost or stolen because Third Party Providers must travel a considerable distance (at Our Move and General Services’ sole discretion) between a moving vehicle and your personal property.
Narrow Doorways, Hallways, or Stairs
If it is decided, at the sole discretion of HaulnHandy and the Third Party Providers, that the property you have requested to be moved cannot be safely carried through a narrow doorway, hallway, or another passageway, or cannot be safely moved up or down stairs, HaulnHandy and the Third Party Providers may refuse to provide or limit the Services. Should you insist that these Third Party Providers go on offering Services despite being informed of the risk, you renounce any claim to compensation for any consequential losses.
Insufficient Moving Space
The Third Party Providers reserve the right to stop loading more goods until the moving truck, pod, or other vehicle has been unloaded if your belongings are too large to fit into one of these vehicles.
Suppose your order is canceled or rescheduled under the Terms above or any other Term in this agreement. In that case, you will be liable for all relevant cancellation or rescheduling fees unless otherwise specified below.
8. PROPERTY DAMAGES; HaulnHandy ’S DAMAGE PROTECTION POLICY
A labor referral service called HaulnHandy links consumers like you with third-party providers who may offer you the needed services. We at HaulnHandy will try to match you with only the best third-party providers. Still, we cannot guarantee that any third-party provider won’t damage or misplace your belongings, nor do we make any representations or assurances regarding the caliber of services you may receive. HaulnHandy, are not responsible for any property damages you may incur due to third-party providers performing services on your behalf. HaulnHandy is an independent referral business. Besides giving you the Third Party Provider’s information as required by law, HaulnHandy will not offer you any additional protection against property loss. By placing an order with HaulnHandy, you acknowledge and agree that HaulnHandy will not be liable to you for any additional property damages, whether they result from a contract dispute, tort, or other legal action. The following sections impact your legal rights, so please read them carefully. You should not place an order with HaulnHandy or should obtain additional insurance protection for your personal or real property from a third-party insurance carrier before the performance of any Services if you do not agree to HaulnHandy’ Damage Protection Policy or if you require additional protection for your property.
8.1 DAMAGES TO PERSONAL PROPERTY CAUSED BY THIRD PARTY PROVIDERS
HaulnHandy’s maximum liability will be limited to the down payment if a Third Party Provider that HaulnHandy arranged to provide you with loading, unloading, or other non-transportation help Services (a “Contractor” and the “Contractor Services”) loses or damages your personal property during the moving process, including while loading or unloading your personal property in a vehicle that you, another company, or a Third Party Provider provided. By accepting and using the Services, you expressly acknowledge and understand that, aside from what is stated here or in separate signed writing between you and a Third Party Provider, you will not be entitled to any additional damages to your personal property, including those resulting from expensive or sentimental items, whether or not such damages were caused negligently or on purpose by any Contactor.
8.2 DAMAGES TO REAL AND CERTAIN OTHER RELATED PROPERTY CAUSED BY THIRD PARTY PROVIDERS
Any claims made against a Third Party Provider and contractor while they are still on the property or where the Service was delivered will be directed towards them if they injure your real estate while carrying out the Services.
Damages to Wood Floors
HaulnHandy shall not be responsible for replacing or repairing any wood flooring that sustains damage. HaulnHandy does not promise an exact match with the original pre-Services finish and will not resurface or refinish the entire floor.
Despite those above, HaulnHandy shall not be liable for any small chips, scratches, or dents in wood flooring that may be reasonably anticipated as part of the Services’ completion at their sole discretion. Before obtaining services, cover your wood flooring with protective materials such as rugs, runners, cardboard, doormats, ram board, or other floor protection items. Additionally, ensure that any furniture that needs to be moved is set up on sliders or that the contractors have access to sliders. Furthermore, you should only let the contractors use dollies or other hand trucks if you have a wood flooring covering because they risk damaging it.
Damages to Handrails, Walls, Doors, and Drywall
HaulnHandy’ liability policy does not cover Any paint damage you may sustain due to the Contractors providing the Services. These minor dings, scratches, or scuffs to the real property are determined by HaulnHandy at its sole discretion.
Any damage to your real estate, including but not limited to lawns, landscaping, sprinklers, sidewalks, or driveways (including, without limitation, any cosmetic damage to driveways or other concrete or paved surfaces), will not be covered by insurance against HaulnHandy.** If your driveway or sidewalks are not strong enough to hold vehicles or you are worried they might harm your driveway, sidewalks, or lawn, you should not permit them to park there.
8.3 FILING CLAIMS FOR DAMAGES
You must directly file a claim for damages through small claims court against the Third Party Provider and its Contractors if you have suffered damages to your personal or real property due to receiving the Services from them. Only the person who scheduled the order for the services or the owner of the real estate or personal property harmed by the Third Party Providers may bring a claim.
8.4 SPECIFIC EXCLUSIONS FROM THE DAMAGE PROTECTION POLICY; ADDITIONAL LIMITATIONS OF LIABILITY
Despite anything in this article to the contrary, including the discussion of the Damage Protection Policy above, HaulnHandy, its affiliates and subsidiaries, and the workers, contractors, and agents of each of the entities above shall not be liable for any of the following claims or damages:
Pre-Existing Damages
Before your move, you must notify HaulnHandy of any pre-existing damages. Furthermore, HaulnHandy retains the exclusive authority to declare damage as pre-existing based on examining your claim if, following a sincere assessment, the circumstances and evidence support such a conclusion.
Minor Damages
When you receive services from a third-party provider (or their agent), your property may sustain minor dents, nicks, or scratches for which HaulnHandy shall not be liable. At this moment, you expressly acknowledge and accept that minor dings, scrapes, and dents are typical with any move and cannot be avoided.
Particleboard Furniture
Furniture made of particleboard, chip-core, or pressboard may sustain damage, but HaulnHandy are not responsible.
Natural Materials
Over time, marble, slate, or stone goods are vulnerable to deterioration and fracture. Items composed solely of natural materials or a composite thereof may sustain damage for which HaulnHandy shall not be held responsible.
Completed Repairs
Damages repaired or replaced at your request by you or another party before you file a claim with HaulnHandy, or if work is done after a claim has been filed without HaulnHandy’s written consent, will not be reimbursed. Unless HaulnHandy have given you prior written permission, you should only replace or repair the property after settling your claim with them.
Certain Electronics and Appliances
Appliances or devices that stop working after being shipped and reconnected are not the responsibility of HaulnHandy. You know that appliances and electronics are not checked before shipping, so it is impossible to tell if handling or transportation damage is caused. Furthermore, if a contractor handles any structural plumbing, electrical, or water damage related to electronics or appliances, HaulnHandy will not be held responsible. Before you move any appliances, third-party providers should demand that you disconnect, uninstall, and drain them (if needed). Furthermore, if an electrical device—including, but not limited to, a television or other display monitor—is not appropriately packaged and covered before handling by a Contractor, HaulnHandy shall not be held accountable for any damages. A television or other display monitor should never be mailed or moved in any other way if properly packaged and secured.
Oversized and Extremely Heavy Items
Suppose things need to be deconstructed before being moved by a third-party provider. In that case, HaulnHandy will not be responsible for any damages to items that weigh more than 300 pounds or for any items that are too big to fit through doors, stairways, or corridors. Oversized or weighty goods are frequently seen in homes. These items include grand pianos and other musical instruments, pool tables, hot tubs, ceramic grills, full-size copiers, fireproof cabinets and safes, grandfather clocks, workbenches, workout equipment, etc.
Non-Inventoried Items
You may provide an inventory of your personal belongings before the date of service. Items that are lost or stolen and not inventoried before you receive the services or not verified as loaded on the day of your move by a third party will not subject HaulnHandy to any liability. You understand and agree that there is only one way to confirm whether any item has been lost or stolen: submitting a documented inventory before the service date without evidence of things being transferred on move day.
Reassembled Items
HaulnHandy shall not be responsible for any damages resulting from the assembly, attempted assembly, or unsuccessful assembly of any of your personal property, including but not limited to items containing particleboard, chip-core, or pressboard, if you request that any Laborer or other Third Party Provider reassembly it.
Installations
HaulnHandy do not handle appliance installation and removal by third-party providers for washers, dryers, dishwashers, ice makers, water coolers, refrigerators, or electrical equipment. Suppose a Third Party Provider performs any such services. In that case, HaulnHandy shall not be held accountable for any damages from the deeds or omissions of such Third Party Provider. You agree to refrain from requesting such services from any Third Party Provider and to hold HaulnHandy and its subsidiaries and affiliates harmless from any costs, losses, judgments, settlements, damages, awards, interests, fines, and liabilities of any kind, including those imposed by a governmental body or agency, that HaulnHandy and its subsidiaries and affiliates may incur as a result of, arising out of, or about your decision to do so.
Prohibited Items
Regarding personal property that third-party providers and contractors are not allowed to move or transport, HaulnHandy shall not be held responsible for any damages. Hazardous materials, such as flammable liquids (alcoholic beverages, acids, oils, paints, etc.); compressed gasses (aerosols, motor oil, propane tanks, etc.); explosives (ammunition, loaded guns, propane tanks, etc.); flammables (ammonia, bleach, gasoline, motor oil, petroleum products, etc.); contraband or other items prohibited by federal or state law (illegal drugs, etc.); stolen property; and other property that you do not have a lawful right to possess are among the prohibited items.
Evictions
If you or anyone else at the location to be serviced is being evicted, HaulnHandy and its subsidiaries and affiliates reserve the right to cancel. The Third Party Providers may refuse to complete an order for services. Nevertheless, if an order is completed, you agree to indemnify, defend, and hold HaulnHandy and its subsidiaries and affiliates harmless from and against any expenses, losses, costs (including reasonable attorneys’ fees and costs), judgments, settlements, damages, awards, interests, fines, and liabilities of any kind that HaulnHandy and its subsidiaries or affiliates may incur as a result of, arising out of, or about your or someone else’s eviction.
Fraudulent Misrepresentations of Weight
Items based on weights that seem, in HaulnHandy’ reasonable opinion, to be erroneous or misrepresentation of the items’ accurate weight will not be eligible for damages from either party.
Packing by You or Your Agents
If anything that you or your agents have packed is damaged, HaulnHandy will not be held responsible (e.g., damages to items packed by you).
Exclusions for Packing Services
If all you order is packing services, the following liabilities will not be borne by HaulnHandy, its subsidiaries or affiliates, or any of their respective contractors, agents, or employees: (i) any damages that you report after Third Party Providers depart from your property; (ii) any damages that happen during transit; (iii) any damages that occur when you’re unpacking; or (iv) any damages resulting from the way you, your agents, or any other third party handled your property. Furthermore, HaulnHandy, its affiliates and subsidiaries, and the workers, representatives, and contractors of each of them disclaim any liability for any lost or misplaced property. Since neither HaulnHandy nor any third-party provider are handling the cargo or otherwise unpacking the things after shipment, you accept and understand that there is no method for them to verify missing or misplaced property.
Tasks Performed at You or Your Agent’s Request
You agree to indemnify, defend, and hold HaulnHandy, its subsidiaries and affiliates, and each of the entities above’ employees, contractors, and agents harmless from any expenses, losses, costs (including reasonable attorneys’ fees and costs), judgments, settlements, damages, awards, interests, fines, and liabilities of whatever kind that HaulnHandy, and its subsidiaries or affiliates, or each of the entities above’ employees, contractors, or agents, may incur. Neither HaulnHandy, its subsidiaries or affiliates, nor their respective employees, contractors, or agents shall be liable for any damages resulting from any Contractor or other Third Party Provider following instructions you or your agents give.
Consequential or Incidental Damages
Section 9.2 below provides further details. Suppose any service failure occurs, including but not limited to failure to commence or finish the Services. In that case, HaulnHandy, its subsidiaries or affiliates, or their respective contractors, employees, or agents shall not be liable for consequential or incidental damages. For instance, without limitation, if your move or other Services cannot be carried out or finished on the specified date, HaulnHandy shall not be liable for any damages you may suffer.
Acts of God and Other Similar Circumstances
Our HaulnHandy Services, its subsidiaries, affiliates, and their employees, contractors, or agents shall not be liable for any damages resulting from or caused by an act of God, war, hostilities, rioting, fire, explosion, flood, sabotage, labor strikes, lockouts, or injunctions in the transportation industry; or any other cause, whether or not of the same class or kind enumerated herein, which affects performance of the Agreement and is related to acts, events, omissions, or accidents beyond the reasonable control of the Company or the Service Providers.
8.5 PERSONAL INJURIES; PARTICIPATION BY YOU IN MOVING
Please refrain from engaging in property loading, unloading, moving, or other services for your safety. If you or your agents or family members so choose, you acknowledge and agree to defend, indemnify, and hold harmless HaulnHandy and its subsidiaries and affiliates, as well as the employees, contractors, and agents of each of the entities above, from any liabilities, costs, judgments, settlements, damages, awards, interests, fines, and penalties of any kind that HaulnHandy and its subsidiaries or affiliates, or the employees, contractors, or agents of each of the entities above, may incur as a result of, arising out of, or about your decision to do so.
Despite those above, you might be given access to specific moving equipment, such as hand trucks, appliance dollies, moving pads, ratchet straps, etc., if you request any extra tools for the move or Service (collectively, the “Moving Equipment”).You acknowledge and comprehend that HaulnHandy, its subsidiaries, and affiliates do not provide express or implied warranties on the moving equipment’s merchantability or suitability for any particular use. The moving equipment is not and will not be suitable for your intended use, nor is it guaranteed to be defect-free. While in possession of the Moving Equipment, you agree to take all reasonable steps to keep all people and property safe from harm and to assume all risks associated with its operation and use. For any loss, damage, or injury (including, but not limited to, any personal injury (including death), loss of profits, business interruption, or other special or consequential damages) caused by, resulting from, or in any way connected with the Moving Equipment or its operation or use, or any defect concerning it, neither HaulnHandy nor any of its subsidiaries or affiliates shall be liable to you or any other party, including any of your agents.By using, maintaining, operating, renting, or possessing the Moving Equipment by yourself or any other third party not authorized by HaulnHandy, you agree to indemnify, defend, and hold harmless HaulnHandy, its subsidiaries and affiliates, and the employees, contractors, and agents of each of the entities above from and against any liability, claims, and damages of any kind (including attorneys’ fees) for property damage and injury or death to persons. Before using any moving equipment, you promise to check that it is in good working order and repair. You also promise to notify We Move, General Services, and the contractor who provided the moving equipment immediately if you find any moving equipment damaged, unsafe to use, or unusable. If any moving equipment is broken, dangerous, or useless, the contractor will arrange to deliver a replacement if one is available. You understand and agree that terminating any rental fees accruing after the time of failure will be your only recourse for any loss or fault in the moving equipment. Before the Contractor leaves your origin and destination, all moving equipment must be put back into the truck or other motor vehicle (arranged by HaulnHandy by your request for transportation services). You agree to pay HaulnHandy or its Third Party Providers back for any moving equipment that is not returned.
8.6 DISPUTED CLAIMS
You agree that your disputed claim is governed by the arbitration and alternate dispute resolution clause found in Section 10 (and its subparts) below and that you will follow the procedures outlined therein if you contest the handling of your claim for damages, including, but not limited to any proposed claim settlement. You have eighteen (18) months from the date of your initial claim filing to begin a claim for arbitration under Section 10 (and its subparts) or to question the arbitration clause’s validity in any other way.
9. DISCLAIMERS; LIMITATION OF LIABILITY; INDEMNITY
9.1. DISCLAIMER
The services that you may order through the HaulnHandy Platforms and the platforms themselves are offered “as is” and “as available.” HaulnHandy explicitly disclaim any implied, implicit, and other warranties, including merchantability, fitness for a particular purpose, and non-infringement. Additionally, HaulnHandy disclaims all warranties and representations regarding the availability, timeliness, quality, suitability, and reliability of any services ordered through the HaulnHandy platforms, as well as the likelihood that the services will meet your needs and expectations and be uninterrupted or error-free.
You use third-party providers at your own risk and judgment when using the HaulnHandy platforms. You acknowledge that by ordering and receiving the services, you may be exposed to situations involving third-party providers that are potentially unsafe, offensive, harmful, or otherwise objectionable. HaulnHandy disclaim all responsibility and liability for any services rendered to you by third-party providers unless otherwise specified. Additionally, you acknowledge, understand, and agree that HaulnHandy is not an employer of any third-party providers, and the third-party providers might not have professional licenses or permits, and, to the maximum extent permitted by applicable law, the entire risk arising out of your use of the services remains solely with you.
Your rights as a consumer are unaffected by this disclaimer to the extent that they are not permitted by law in the jurisdiction in which you reside.
9.2. LIMITATION OF LIABILITY
Unless otherwise specified in a signed written agreement between you and an authorized representative of the party to be charged, HaulnHandy, ITS SUBSIDIARIES AND AFFILIATES, AND THEIR RESPECTIVE AGENTS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE UNDER THE TERMS OF THIS AGREEMENT EXCEPT AS EXPRESSLY outlined in SECTION 8 (AND ITS RESPECTIVE SUBPARTS 8.1 THROUGH 8.6) ABOVE. To avoid confusion, we assure you that we, HaulnHandy, its subsidiaries and affiliates, and their respective agents, employees, and contractors will never be liable to you for more than the limitations stated above for a single order if your personal or real property is damaged.
Furthermore, You will not be entitled to indirect, incidental, special, exempt, punitive, or consequential damages from HaulnHandy, its subsidiaries, affiliates, and their respective agents, employees, and contractors. This includes, but is not limited to, any lost profits, lost revenue, business interruption, goodwill, cost of procurement of substitute goods or services, lost data, personal injury (including death), or other intangible losses arising from or related to these terms. Regardless of the theory of liability (arising in contract, warranty, tort (including negligence, whether active, passive, or imputed), products liability, strict liability, or any other legal theory), and even if HaulnHandy has been advised of the possibility of such damages, THE HAULNHANDY, YOUR ORDER FOR SERVICES, and THE SERVICES PERFORMED BY THIRD PARTY PROVIDERS, HOWEVER CAUSED).
THIS LIMITATION MAY NOT APPLY TO YOU AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. The entire liability for any such loss or damage not excluded under these terms shall not exceed the amount you have paid for such services.
9.3 INDEMNITY
HaulnHandy, its subsidiaries, affiliates, and each of their officers, directors, workers, agents, and contractors agree to indemnify, defend, and hold harmless HaulnHandy from and against any claims, demands, fines, judgments, penalties, damages, losses, liabilities, and expenses (including attorneys’ fees) relating to or arising from: (i) your unauthorized or improper use of the HaulnHandy s Platforms or the Services; (ii) your violation of any third-party rights, including without limitation any right to privacy, publicity, or intellectual property rights (including any User Content that you submit); (iii) any actual or alleged breach of the Terms or your representations, warranties, and obligations set forth in these Terms;(iv) your infringement of any third party’s rights, including those of Third Party Providers or other Users; (v) your breach of any local, national, or international law; and (vi) your carelessness or deliberate misconduct (including carelessness or intentional misconduct in the packing of any personal property for transportation or relocation by a Third Party Provider).
Upon termination of these Terms and your use of the HaulnHandy Platforms, this obligation and any other indemnification obligation specified in these Terms shall endure.
10. DISPUTE RESOLUTION
10.1 INFORMAL DISPUTE RESOLUTION
You agree to attempt in good faith, for a period of sixty (60) days (the “Informal Dispute Resolution Period”), to negotiate a resolution of any dispute, claim, or controversy that you may have against HaulnHandy or any Third Party Provider, or that otherwise arises out of or relates to these Terms or the breach, termination, enforcement, interpretation, or validity thereof; your use of the HaulnHandy Platforms; or your order for, receipt of, or performance of the Services (collectively, the “Disputes”). This will happen before you pursue any other remedy under the provisions below, including arbitration. On the first day you give HaulnHandy written notice of your dispute(s), the Informal Dispute Resolution Period will begin.
10.2 ARBITRATION
This is provided, however, that each party retains the right (without being required to negotiate during an Informal Dispute Resolution Period) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. Suppose the parties cannot resolve any Dispute during the Informal Dispute Resolution Period. In that case, you agree that any unresolved Disputes or Disputes will be settled by final and binding arbitration between you and HaulnHandy. You understand and agree that, in any alleged class action or representative proceeding, you, HaulnHandy each waive the right to a jury trial or the ability to represent yourself or the class as a plaintiff. Furthermore, the arbitrator may not combine multiple parties’ claims or otherwise preside over any class action or representative process unless You and HaulnHandy agree in writing. Sections 10.2 through 10.7 of this agreement will be regarded as void and severable in their entirety if this particular paragraph is found to be unenforceable. Section 10 of these Terms (and each of its corresponding subparts) will survive any termination of this agreement, except what is stated in the sentence above.
10.3 ARBITRATION RULES AND GOVERNING LAW
A single arbitrator of the American Arbitration Association (“AAA”) will administer the arbitration of all disputes unless you and HaulnHandy agree otherwise. The arbitrator will follow the then-current Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes (the “AAA Rules”), except any modifications made by Section 10 hereof and its respective subparts. The AAA Rules can be obtained by contacting 1-800-778-7879 or by visiting www.adr.org/Rules. The Federal Arbitration Act or, if it is determined that the Federal Arbitration Act does not apply, the laws of the State of California shall govern the arbitration.
10.4 ARBITRATION PROCESS
By the AAA Rules, a party wishing to start arbitration must give the other party a written Demand for Arbitration. At https://www.adr.org/sites/default/files/Commercial%20Demand%20for%20Arbitration.pdf, the AAA offers a form for Demand for Arbitration. The parties shall be identified, the legal and factual basis for the claim(s) shall be stated, and the remedy sought shall be specified in the written Demand for Arbitration. It shall be served by certified mail, first class mail with return receipt requested, or by hand to the following address: Legal Department, HaulnHandy, 4917 Craigwood Dr., Charlotte, NC..
10.5 ARBITRATION LOCATION AND PROCEDURE
Unless agreed differently by You, HaulnHandy, the arbitration will take place in the State of NC. Unless you request a hearing and the arbitrator finds that one is required, the arbitration will be conducted exclusively based on the documents that you, and HaulnHandy submit to the arbitrator regarding claims under $10,000. The AAA Rules shall govern your access to a hearing if your claim is for more than $10,000. The arbitrator may, by the hurried nature of the arbitration, require the parties to exchange reasonable information, according to the AAA Rules.
10.6 ARBITRATOR’S DECISION
The arbitrator will make an award by the deadline outlined in the AAA Rules. The main conclusions and findings that the arbitrator relies on to make the award will be included in the ruling. Except as may be mandated by statute, the arbitrator will not have the power to grant punitive or other damages not determined by the prevailing party’s actual damages. In any arbitration under this provision, the arbitrator shall not grant consequential damages, and any damages awarded shall be by Sections 8, 9, and 10 hereof (and their respective subparts), including their limitations of liability. In such a dispute, the arbitrator may grant declaratory or injunctive relief. The arbitrator’s ruling will be binding on the parties to the arbitration and will be final and conclusive. Any court with jurisdiction over the arbitrator’s award may enter a judgment based on it.
10.7 FEES
Unless otherwise stipulated by applicable state or federal law, the parties shall be liable for their separate arbitration costs, including attorneys’ fees.
11. OTHER THIRD PARTY INTERACTIONS; DISCRIMINATION
11.1 OTHER THIRD PARTIES
You may correspond with, buy goods and services from, or take part in promotions of third-party service providers, advertisers, or sponsors displaying their goods and services through the HaulnHandy Apps, the Website, and the other HaulnHandy Platforms while using the HaulnHandy Apps, the Website, and any other HaulnHandy Platform and while requesting or receiving Services. Any such action is entirely between you and the relevant third party, as are any related terms, conditions, warranties, or representations. Regarding any conversation, purchase, transaction, or promotion between you and any such third party, HaulnHandy and its licensors shall not be liable for any such thing. The websites linked from the HaulnHandy Apps and Website are not endorsed by HaulnHandy. Neither it nor its licensors shall be liable for any information, merchandise, services, or other materials on or accessible from these websites or third-party service providers. By the terms and conditions of these Terms, HaulnHandy offers you the HaulnHandy Apps, Website, and Services. You understand, however, that before you can use or gain access to certain goods or services, certain third-party service providers may require you to agree to additional or different terms and conditions. HaulnHandy disclaims all liability or responsibility arising from any agreements you may have with these third-party service providers.
11.2 DISCRIMINATION
You guarantee that you won’t engage in harassment or discrimination on the HaulnHandy Platforms, including while leaving ratings or other comments after any third-party Provider completes the Services. You expressly agree that you will not engage in any form of harassment or discrimination against any User or Third Party Provider based on any of the following: genetics, protected veteran status, national origin, race, color, religion, age, sex, disability status, sexual orientation, gender identity or expression, or any other attribute protected by local, state, or federal laws. You can only utilize the HaulnHandy Platforms if you abide by Section 11.2.
12. PRIVACY POLICY
Refer to our Privacy Policy at https://haulnhandy.com/privacy-policy.html/ for details on how HaulnHandy gathers, uses, and shares information about you and other Users of the HaulnHandy Platforms. You accept the privacy policy of HaulnHandy by making an order for services. By placing an order for Services, you agree to HaulnHandy ’s Privacy Policy.
13. MISCELLANEOUS PROVISIONS
13.1 CHOICE OF LAW
Without giving respect to any conflict of law issues, the laws of the State of NC shall govern and be construed about these Terms.
13.2 CLAIMS OF COPYRIGHT INFRINGEMENT
The designated agent of HaulnHandy should be contacted for any copyright infringement claims. For further information, send an email to
[email protected]
13.3 NOTICE
General notices on the HaulnHandy Platforms, electronic mail to the email address or addresses you have provided to We Move. General Services, facsimile transmission, overnight courier service, first class mail, return receipt requested, certified or registered mail, or written correspondence sent to the address or addresses you have provided to We Move. General Services are all ways that HaulnHandy may deliver notice to you. You may notify HaulnHandy by first-class mail, return receipt requested, certified or registered mail to the following address: Legal Department, HaulnHandy, PO Box 4917 Craigwood Dr., Charlotte, NC, 28269 unless otherwise specified in another Section of these Terms.
If a notice is sent by email, it will take effect 12 hours after sending unless the sender receives notification of a failed delivery. If a message is sent by facsimile, it will take effect the day it is received. If an overnight delivery service sends a message, it will take effect on the first business day after the shipping date. If such a delivery service sends a notice, it will take effect on the fourth business day after it is deposited in the United States mail.
13.4 ELECTRONIC COMMUNICATIONS
You agree that all terms and conditions, agreements, notices, disclosures, and other communications that HaulnHandy provide to you electronically satisfy any legal requirements that such communications would meet if they were in hardcopy writing. You also consent to receiving communications from HaulnHandy electronically.
13.5 ASSIGNMENT
These terms will be enforceable against and beneficial to the parties and their respective successors and authorized assigns. You cannot assign these Terms without HaulnHandy’s prior written consent. Without your permission, HaulnHandy may assign these Terms to any subsidiary, affiliate, or successor-in-interest in conjunction with a change in control (whether through merger, the sale of stock or assets, consolidation, reorganization, or another method). Any alleged assignment that violates this clause will be null and void.
13.6 INDEPENDENT CONTRACTOR
As a result of these Terms, your use of the HaulnHandy Platforms, or your receipt of any Services, you acknowledge and agree that there is no joint venture, partnership, employment, or agency relationship between you, HaulnHandy, or any Third Party Provider.
13.7 SEVERABILITY
The invalid provision (or portion of any provision) of these Terms shall be reformed to the extent permitted by law to effectuate the intent of these Terms, or, to the time not reformable under applicable law, severed from these Terms, with the remaining provisions of these Terms remaining in full force and effect. Suppose any provision of these Terms is found invalid, illegal, or otherwise unenforceable to any extent in any context. In that case, such invalidity shall not affect the validity or operation of any other provision of these Terms.
13.8 NO WAIVER
No waiver of any of these terms will be interpreted as a waiver of any other terms, whether or not they are comparable, nor will any waiver be construed as a continuing waiver. If a waiver is not made in writing by the person, it will not be enforceable or binding on either party. HaulnHandy shall not be construed as waiving or renouncing any of their rights or provisions, nor shall their failure or refusal to insist on the strict performance of any provision of these Terms or to exercise any such right in one or more instances or circumstances be deemed to be a customary practice in violation of such right or provision. Both these Terms and relevant law grant you cumulative rights and remedies, and exercising any of these rights will not preclude you from exercising any other right or remedy that these Terms or applicable law permit.
13.9 COMPLETE AGREEMENT
About the subject matter hereof, these Terms (as well as any other policies and terms referred to herein) comprise the entire agreement between you and HaulnHandy. They supersede prior written or oral agreements, negotiations, representations, and promises.
13.10 CONTACT INFORMATION
Please contact HaulnHandy at: if you have any queries, grievances, suggestions, or worries regarding the HaulnHandy Platforms or the Services.
HaulnHandy
[email protected],
4917 Craigwood Dr., Charlotte, NC, 28269
